Fire department dispatcher duties

Fire and ems dispatcher jobs fire and emergency medical. Under direction, to supervise the work of an engine companys and hand crews. Ability to type at the rate of 30 net words per minute. Police, fire, or ambulance dispatcher career profile job. Dispatchers must take a persons story and condense it into a brief explanation of what happened and why fire or medical attention is needed. Fdny fire alarm dispatchers are a call away from saving a life. Police, fire, and ambulance dispatcher job description. Police and fire dispatchers provide customer service answering calls to 911. Job prospects should be good because the stressful nature of the job results in many workers leaving. Station 10 is located at ontario international airport. Louis fire department is to provide citizens with the highest standards of care in all aspects of public safety. Performed a variety of duties related to communications and dispatching of police officers, deputies, fire crews, and ambulance crews. Working as a dispatcher involves performing various duties, tasks, and responsibilities on daily basis.

We are looking for a reliable dispatcher to act as a communication point for emergency and nonemergency calls. Volunteer firefighter probationary firefighter firefighteremt firefighterparamedic driver engineer lieutenant captain battalion chief assistant chief fire. Their responsibilities include dispatching fire units to a scene, based on the condition and adjusting or relocating fire companies as needed. Mfd meets and exceeds the national standards of excellence in fire safety and response and has an iso rating of 1. Stephen marsar examines the work dispatchers do every day with the fire service, and reminds us to. Here is a dispatcher job description example showing the major functions of the role, which most companies will expect you to perform if employed. Those dispatchers handle an average of eight to 10 calls per hour requiring dispatch, in. Use our career test report to get your career on track and keep it there. Some fire dispatchers work solely for a fire department, just as some police. Apply to public safety officer, police dispatcher, dispatcher and more.

Teamwork with a commitment to excellence, compassion and immediate community protection. This is the trainee level class in the fire communications dispatcher series. Elicits essential incident information from callers. This dispatcher job description template is optimized for posting to online job boards or careers pages and easy to customize for your company. This is the entry level class in the fire dispatcher series. The city is in the process of developing square miles in the ontario ranch area where the ontario fire department will soon begin construction of fire station nine.

You will be examined to determine whether you can perform the essential functions of the position of fire alarm dispatcher. One of the main duties of the communications dispatcher is to determine what type of assistance is needed. The 911 center is not accepting applications at this time. He normally contacts available fire and emergency personnel via a twoway radio, cell phone or computer to alert them of problems and their location. The positions and ranks in a typical municipal fire department, from entrylevel to highest position are shown below. Dispatcher job description, duties and jobs part 1. Receive incoming telephone or alarm system calls regarding emergency and nonemergency police and fire service, emergency ambulance service, information. Schedule and coordinate all service calls as calls are received.

San luis county fire department, obispo, ca, usa paid call firefighter and paid call dispatcher 20082012. Seminole county fire department will be posting for the position of firefighteremt and firefighterparamedic in december 2019. Leadership, with responsible financial management, strategic planning, and customer service for both the employees and citizens. In most municipalities, civil service exams determine all but the highest two ranks, i. Rockford fire department rules and regs and codes of conduct as it pertains to 911 and city of rockford rules and regs. To schedule these tests, visit if you have questions regarding the cpat or fireteam. Dispatch service technicians from home to first call. Understanding the dispatchers job fire rescue magazine. A police and fire dispatcher may be required to wear a prescribed uniform not a police or fire uniform, but does not perform general police duties. Use our job search tool to sort through over 2 million real jobs.

Some fire dispatchers work solely for a fire department, just as some police dispatchers work solely for a police department. Promotion to fire dispatcher ii is considered on a merit basis subject to department heads recommendation and approval by the director of personnel. Firefighter job description, duties, responsibilities. Advances in emergency technology are slowly taking over some of a dispatchers job duties, but turnover is always an issue in such a stressful. Fireems dispatchers are generally employed in cities or municipalities without a central emergency communications dispatch center. Working as a communications operator is more than just a job. Police, fire, and ambulance dispatchers job description. In large cities, the duties of police and fire dispatchers and 911. Apply to dispatcher, communications officer, fire engineer and more. Dispatcher city of nashua fire department the city of nashua seeks to fill four new dispatcher positions.

The fire dispatcher receives and evaluates requests for fire and emergency medical service and dispatches appropriate equipment to the incident and performs related work. For some roles, additional training can be required for highrisk. A fire dispatcher receives calls from citizens reporting fires and medical emergencies and provides them with appropriate assistance. Fire dispatcher massachusetts municipal association mma. Positions in this class work in a learning capacity performing duties of increased responsibilities as experience is gained. Salary estimates are based on 6,746 salaries submitted anonymously to glassdoor by fire dispatcher employees. Participated in the biweekly training drills, responded to emergency calls, and provided expert assistance in maintaining county fire engine while supporting the fire company. Service as a firefighteremergency medical technician or fireems dispatching member in good standing or a recognized volunteer at a fireems department. Promote fire safety by organizing training sessions, talks, and seminars. Dispatcher job description example job description and. The agency the alameda county fire department acfd provides allrisk emergency services to the unincorporated areas of alameda county excluding fairview, the cities of san leandro, dublin, newark, union city and emeryville, the lawrence berkeley national laboratory and the lawrence livermore national laboratory. Lockheed martin hiring fire department dispatcher in fort. As such, the coordination of services is a critical component of many fireems dispatcher jobs.

Fire communications dispatchers receive emergency 911 and nonemergency requests for service from the public and other agencies. Use our job description tool to sort through over,000 other job titles and careers. Fire equipment dispatcher bilingual general general definition this is full performance level emergency radio communications work. Of those, only four or five personnel are assigned to calltaking duties. The departments dispatch center is staffed with 15 dispatchers during the day and at night. In the beginning, i know there was some uncertainty about the usefulness of a completely civilian combined dispatch operation, but the first dispatchers were trained by each of the existing dispatch operations namely the police department, sheriffs department and the. The job of a firefighter is crucial to having a society well protected from fire and other emergency situations. A fireems dispatcher may contact the utility company to turn off the power andor the police department for appropriate assistance. Dispatchers must be available around the clock, so they often have to work evenings, weekends, and holidays.

Working as an emergency dispatcher can be extremely stressful. Police, fire, and ambulance dispatchers work in emergency communication centers called public safety answering points psaps. Overtime and long shiftssometimes 12 hoursare common. Other duties include directing incoming calls to appropriate departments, giving information and directions to. Employment of police, fire, and ambulance dispatchers is projected to grow 6 percent from 2018 to 2028, about as fast as the average for all occupations. He may also respond to fire alarms that automatically alert the fire department when activated. They receive calls from citizens reporting fires and medical emergencies and provide them with the correct assistance. Receives incoming 911 telephone calls and evaluates requests for fire and emergency medical services. Employees work on an assigned or rotating shift, receiving telephone requests for fire fighting, medical and other services, and dispatching the appropriate personnel and apparatus.

If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. Candidates often must submit to a typing skills test, drug screening, written exam, and background check. Answer all incoming 911 calls, collectsee this and similar jobs on linkedin. Filter by location to see fire dispatcher salaries in your area. The bureau of labor statistics indicates that jobs for police, fire and ambulance dispatchers will grow by about 8% through 2026. A 911 dispatcher is a telephone, radio or computer operator that connects people in need with fire, police and medical emergency services. Read some examples of the various daytoday duties that dispatchers encounter. Fire department communications the mission of the st. In these locations, a primary 911 call taker determines if the emergency calls for fire andor emergency medical services, and if so, then transfers the call to. The department responds to more than 20,000 calls per year serving and protecting a city population of over 170,000. The incumbent will process emergency calls for assistance in an expeditious and accurate manner to best serve the needs of the citizens of nashua. This work requires the ability to readily learn how to operate the specific police communication system and the ability to maintain accurate records of average complexity. Callers are often in lifeordeath situations, and the dispatcher must respond calmly and quickly to their needs. You will receive requests, transmit messages and track vehicles.

County of riverside fire communications dispatcher i. The fundamental reason this classification exists is to perform the full scope of duties of a public safety dispatcher through a structured on the job training program tailored to each individuals experience or lack of in the areas of answering 911 calls, dispatching fire and emergency medical. General job description of fireems dispatchers are focused on. Fire and ems dispatchers provide citizens with an expeditious response of fire department resources to fire, rescue, or. Dispatch roles and responsibilities firehouse forums. Here is an example of a firefighter job description, showing the major duties, tasks, and responsibilities that make up their work activities.